Pacific Office Automation acquires Western Business Products

Pacific Office Automation (POA) has acquired Western Business Products, a move that broadens its operational reach into Northern California and Southern Oregon. This acquisition, effective April 1, 2026, underscores POA's strategy to fortify its service capabilities along the Interstate 5 corridor, enhancing its ability to deliver more cohesive support across its Medford, Oregon, and Sacramento, California, offices. The financial details of the acquisition remain undisclosed.

Under the acquisition terms, Western Business Products will continue to operate under its existing name during a phased integration period, eventually aligning under the Pacific Office Automation brand. Dennis McGalliard, the outgoing owner of Western Business Products, emphasized the careful selection of POA as a partner due to its strong commitment to both customers and employees. Adam Pritchett, CEO of POA, highlighted the acquisition’s role in bolstering service provision along a key regional stretch, while simultaneously integrating Western’s workforce into the broader POA structure.

This acquisition is strategically significant for POA, allowing it to consolidate its market position in office technology services and expand its service continuity across a key geographic area. By incorporating Western Business Products into its operations, POA will leverage its scale and resources to maintain the high standards of products and services already familiar to Western's existing client base. This includes maintaining Western's designation as a Ricoh Authorized dealer, which is crucial for continuing to offer recognized and robust office solutions.

For the office technology sector, this acquisition signals an intensifying focus on regional integration and resource consolidation among leading players. As POA continues to grow, this deal exemplifies a broader trend of strategic expansion focused on enhanced customer service and operational efficiency. Competing firms may need to consider similar strategies in consolidating logistical and service networks to remain competitive, particularly along key commercial corridors like Interstate 5.

Moving forward, the integration will likely see Western Business Products gradually absorbing POA’s comprehensive service model and corporate practices. Key focus areas will include streamlining operations and enhancing service delivery without disrupting the established customer experience. As Pacific Office Automation celebrates 50 years of operations, it stands poised to continue scaling its impact through such strategic acquisitions.